OMW Boards Shipping Details:

1. International shipping prices vary by territory and the fees are shown at check-out. An extra shipping fee for remote area addresses might need to be paid.

2. Accessories are mostly shipped from OMW factory by air (generally will be delivered in 7-30 business days). Sometimes tariffs are needed.

Shipping Costs For OMW Boards:

Please note: The following only refers to the mainland and does not include remote islands, Dependent Areas, etc. Specific rates can be referred to the checkout interface.

Shipping from local warehouses for in-stock model:

  • Free Shipping in the Continental United States (to Hawaii needs additional shipping fees)
  • Canada: Additional shipping fee + tax (charged by Canadian customs)

 

Shipping from OMW factory:

*Note: Please be aware that our international shipping rates are subject to change without prior notice. These adjustments are necessary due to the dynamic nature of the global logistics industry, influenced by factors such as fuel prices, currency fluctuations, and changes in international trade policies. The shipping times may be affected by weather and other factors, potentially causing unforeseen delays. We aim to continue providing reliable and efficient shipping services while adapting to these external variables.

 

Order Processing Timeline:

  • Please allow 1-2 business days (excluding weekends and holidays) for your order to be processed for shipping. 
  • Once successfully place orders, a confirmation email will be sent to you. If you do not receive the email, please check your spam filter or contact us for confirmation.

 

Tracking Information: Once your order is shipped, the tracking number will be updated in the system. Please check your spam folder for updates. Track your parcel here.

Require A Signature on Delivery:

We prioritize the protection of your valuable purchase and want to provide you with peace of mind throughout the shipping process. When your electric skateboard is delivered, the carrier will require a signature from you or an authorized individual at the delivery address. This helps us ensure that your package reaches you without any issues.

If you find it difficult for a signature on delivery, please leave us a message when adding to cart. You could also contact OMW customer support team at sales@omwboards.com to request signature waiver within 1-2 days of placing your order to ensure there is enough time to change it with the carrier before the board is shipped out.


Parts Shipping Details:

Shipping Costs:

  • Free Shipping in the United States
  • Canada: Additional US$5 Shipping fee
  • Australia: Additional US$5 Shipping fee

Delivery Timeline:

  • Order processing: 1-2 working days
  • Shipping: 6-15 working days

*Shipping times may be affected by weather and other factors, potentially causing unforeseen delays.*

Tracking Information: Once your order is shipped, the tracking number will be updated in the system. Please check your spam folder for updates. Track your parcel here.

Order With Confidence

1-Year Whole Board Warranty | Lifetime Deck Warranty | 7-Day Hassle-Free Returns