OMW Boards Shipping Details:
International shipping costs vary by territory and the fees will be shown at check-out. An extra shipping fee for remote area addresses might be needed.
Shipping Costs For OMW Boards:
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Shipping from Local Warehouses in the USA :
Free Shipping in the Continental United States
To Canada: Additional shipping fee + tax (charged by Canadian customs)
Please note: The above only refers to the mainland and does not include remote islands, Dependent Areas, etc. Specific rates can be referred to the checkout interface.
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Shipping from OMW Factory in China:
*Note: Please be aware that our international shipping rates are subject to change without prior notice. These adjustments are necessary due to the dynamic nature of the global logistics industry, influenced by factors such as fuel prices, currency fluctuations, and changes in international trade policies. The shipping times may be affected by weather and other factors, potentially causing unforeseen delays. We aim to continue providing reliable and efficient shipping services while adapting to these external variables.
Order Processing Timeline:
- Please allow 1-2 business days (excluding weekends and holidays) for your order to be processed for shipping.
- Once successfully place orders, a confirmation email will be sent to you. If you do not receive the email, please check your spam filter or contact us for confirmation.
Tracking Information: Once your order is shipped, the tracking number will be updated in the system. Please check your spam folder for updates. Track your parcel here.
Require A Signature on Delivery: We prioritize the protection of your valuable purchase and want to provide you with peace of mind throughout the shipping process. When your electric skateboard is delivered, the carrier will require a signature from you or an authorized individual at the delivery address. This helps us ensure that your package reaches you without any issues.
If you find it difficult for a signature on delivery, please leave us a message when adding to cart. You could also contact OMW customer support team at sales@omwboards.com to request signature waiver within 1-2 days of placing your order to ensure there is enough time to change it with the carrier before the board is shipped out.
Parts Shipping Details:
Accessories are mostly shipped from OMW factory by air (generally will be delivered in 7-30 business days). Sometimes tariffs are needed.
Shipping Costs:
- Free Shipping in the United States
- Canada: Additional US$5 Shipping fee
- Australia: Additional US$5 Shipping fee
Delivery Timeline:
- Order processing: 1-2 working days
- Shipping: 6-15 working days
*Shipping times may be affected by weather and other factors, potentially causing unforeseen delays.*
Tracking Information: Once your order is shipped, the tracking number will be updated in the system. Please check your spam folder for updates. Track your parcel here.
Notice: Customers in Europe who need to purchase accessories could contact us, and OMW Support Team will provide you with service case by case.